Johnson Holidays’ Commitment to Accessibility

At Johnson Holidays, we’re passionate about opening the world to everyone. That means we’re committed to ensuring our holidays are available to all travellers, including people with disabilities and those who may require additional assistance.

We take accessibility seriously and are continuously improving our products, services, and website to meet a wide range of customer needs.

Website Accessibility

We recognise that our website is not yet fully accessible, and this may affect users with visual, hearing, motor, or cognitive impairments. To address this, we are undertaking a dedicated accessibility project to review and upgrade our digital platforms.

Our goal is to align with the European accessibility standard EN 301 549 v.3.2.1, which is closely based on Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1.

Booking a Holiday with Accessible Support

We want every customer who needs accessibility assistance to feel supported when booking with us.

While we work to improve our digital services, our accessibility-trained Sales Team is here to help you directly with your booking.

📞 Phone: 01234 975 975
📧 Email: support@johnsonholidays.com

If you have already booked a holiday and require accessibility support, please see the “Accessibility Assistance” section in our FAQs or contact our team using the details above.

Preparation of this Statement

This accessibility statement is based on a review of a representative sample of Johnson Holidays web pages by an IAAP-qualified accessibility expert, using both manual and automated testing methods.