johnsonholidays.com (the “Website”) is operated by Johnson Holidays Ltd, with its registered office at [Insert Registered Address], United Kingdom (company registration number: [Insert Company Number]) (“we”, “us”, or “our”).

These Terms of Use set out the basis on which you may access and use our Website. By using the Website, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree, you must not use the Website.

We recommend that you save a copy of these Terms of Use for future reference.

1. Additional Terms

• All bookings made through Johnson Holidays are subject to our Booking Terms & Conditions. If there is a conflict, the Booking Terms & Conditions will prevail.

• Our Privacy Policy and Cookie Policy also apply and explain how we collect, use, and store personal information, as well as how we use cookies.

2. Use of the Website

The Website is designed for UK-based users and is intended solely for lawful, personal, and non-commercial purposes. Acceptable uses include:

• Browsing and obtaining information about our products and services.

• Booking holidays, flights, cruises, or other services we offer.

• Accessing, managing, and updating your booking details and preferences.

You must not:

• Introduce viruses, malware, or harmful code into our systems.

• Attempt unauthorised access to the Website, its servers, or related systems.

• Use automated systems or software (such as “screen scrapers”) to extract data.

• Use the Website for fraudulent, misleading, or unauthorised reservations.

• Infringe intellectual property or the rights of third parties.

We reserve the right to suspend, withdraw, or restrict your access to the Website at any time without notice.

3. Account Setup

• A Manage My Booking account will be created when you make a booking with us.

• Access requires the lead passenger’s surname and booking reference. A secure link will be emailed to the lead passenger.

• You are solely responsible for safeguarding access credentials and all activity carried out under your account.

4. Intellectual Property

• All Website content (including text, images, logos, designs, software, and trademarks) is the property of Johnson Holidays Ltd and/or its licensors.

• You are granted no rights to use this content other than for personal, lawful use in accordance with these Terms.

• You may download or print materials for private use, but you must not alter or misuse them.

5. Third-Party Links

• Our Website may link to third-party websites. These are provided for convenience only.

• We do not control, endorse, or accept liability for third-party websites or their content.

• Your use of third-party websites is at your own risk and subject to their terms of use.

6. Accuracy & Availability of Content

• The Website and its content are provided “as is” and “as available.”

• While we make reasonable efforts to keep content accurate and up to date, we make no guarantees as to completeness or accuracy.

• We do not guarantee uninterrupted access and may suspend or withdraw Website availability at any time.

7. Exclusions of Liability

To the extent permitted by law, Johnson Holidays excludes liability for:

• Any direct or indirect loss resulting from use of or reliance on Website content.

• Any errors, omissions, or interruptions of service.

Exceptions apply in cases of:

• Death or personal injury caused by our negligence.

• Fraud or fraudulent misrepresentation.

The Website is intended for domestic and private use only. We accept no liability for business-related losses such as loss of profits or opportunities.

8. Changes to These Terms

We may amend these Terms of Use at any time by updating this page. Please review regularly to ensure you understand the Terms that apply.

9. Governing Law

These Terms of Use are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.